Legal

Cookie Policy

Last Updated: August 24, 2026

This Cookie Policy explains how ModuSell uses cookies and similar technologies across our website, platform, and storefront experiences.

Related policy: This policy should be read together with our Privacy Policy , which explains how personal information is handled more broadly.

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies typically contain a unique identifier and other information about your visit, such as your preferences and settings. They help websites remember your actions and preferences over time.

In addition to cookies, we also use similar tracking technologies, including:

  • Cookies: Small text files stored by your browser that can remember information between requests or visits.
  • Local storage: Browser storage used to save preferences, temporary application state, or other data on your device.
  • Session storage: Temporary browser storage that generally lasts only for the current browser session.
  • Pixels and similar identifiers: Small technologies that may be used to measure whether a page, email, or campaign was viewed or interacted with.
  • Server-side identifiers and logs: Identifiers and technical records that help us maintain sessions, secure accounts, diagnose issues, and operate the platform.

For simplicity, this policy refers to all these technologies collectively as "cookies."

2. Why We Use Cookies

We use cookies for several important purposes:

  • Essential functionality: Authenticate users, maintain sessions, keep carts and checkout working, remember privacy choices, and provide core storefront and account features.
  • Security and fraud prevention: Protect accounts, detect suspicious activity, help prevent abuse, and enforce security controls.
  • Preferences and functionality: Remember settings such as theme, language, storefront preferences, or other choices where available.
  • Performance and reliability: Measure loading, errors, and technical performance so we can operate and improve the platform.
  • Analytics and product improvement: Understand how ModuSell features and storefront experiences are used and identify areas for improvement.
  • Marketing and campaign measurement: Measure ModuSell marketing or advertising activity where permitted and, when required, after consent.
  • Merchant storefront features: Support store-specific functionality such as carts, checkout, customer sessions, campaign attribution, and other ecommerce features selected by a merchant.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the platform to function and cannot be disabled in our systems. They are usually set in response to actions you take, such as logging in, setting privacy preferences, or filling in forms.

Examples of essential uses:

  • Authentication and secure account sessions
  • Cross-site request forgery and similar security protections
  • Shopping cart and checkout state
  • Load balancing, routing, and platform reliability
  • Remembering cookie or privacy preferences
  • Fraud prevention and suspicious-activity detection

Essential technologies generally cannot be disabled through our cookie controls because they are required to provide the service you request. Blocking them in your browser may prevent login, store management, cart, checkout, or other core functions from working correctly.

3.2 Performance and Analytics Cookies

These technologies help us understand how ModuSell, our website, and storefront experiences perform and how features are used. Depending on your location, we may ask for consent before using non-essential analytics technologies.

  • Page and feature usage measurement
  • Error and diagnostic reporting
  • Page-load and performance measurement
  • Aggregate interaction and conversion measurement
  • Testing and product-improvement measurement

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our platform.

  • Language and locale preferences
  • Theme or display preferences
  • Dashboard or workspace preferences
  • Notification and interface settings
  • Recently used or selected store options where the feature supports them

3.4 Marketing and Advertising Cookies

These technologies may be used to measure advertising, attribute visits or signups to campaigns, or help us understand the effectiveness of ModuSell marketing. We use them only where permitted by law and request consent when required.

  • Campaign and conversion measurement
  • Referral and attribution measurement
  • Advertising performance measurement
  • Social or advertising integrations that you choose to interact with

Important: Marketing and advertising cookies require your explicit consent in many jurisdictions, including the EU and UK. You can manage your consent preferences through our cookie consent banner or your browser settings.

4. First-Party and Third-Party Cookies

4.1 First-Party Cookies

First-party cookies are set directly by ModuSell and are used exclusively for our platform's functionality and services.

These cookies include authentication tokens, session management, user preferences, and platform-specific settings. We have full control over first-party cookies and use them solely to provide and improve our services.

4.2 Third-Party Cookies

Third-party cookies are set by external service providers we use to deliver certain features and functionality. These include:

  • Payment and checkout providers: May use technologies needed to process payments, prevent fraud, or secure checkout.
  • Hosting, infrastructure, and CDN providers: May support delivery, security, performance, and reliability.
  • Analytics and monitoring providers: May help measure usage, performance, and errors where enabled.
  • Email and communications providers: May help measure message delivery or engagement where permitted.
  • Advertising or social platforms: May set or receive identifiers when we use marketing integrations and applicable consent has been obtained.
  • Merchant-selected integrations: A merchant may enable third-party apps, channels, or services that use their own technologies on a storefront.

Third-party technologies are governed by the applicable provider's terms and privacy practices. The exact providers used by ModuSell or by an individual merchant may change as integrations and services evolve.

4.3 Cookies on Merchant Storefronts

Stores built on ModuSell may use cookies and similar technologies for carts, checkout, customer sessions, analytics, marketing, or integrations selected by the merchant. The merchant operating the storefront is responsible for providing any notices or obtaining any consent required for its own use of non-essential technologies. ModuSell may process related data on the merchant's behalf as described in our Privacy Policy.

5. How to Control Cookies

You have several options to control and manage cookies:

  • Cookie controls: Where available, use ModuSell's cookie banner or preference controls to accept, reject, or adjust non-essential cookies.
  • Browser settings: Configure your browser to block, delete, or limit cookies.
  • Device settings: Use operating-system privacy settings to manage advertising identifiers or tracking preferences where supported.
  • Third-party controls: Some analytics, advertising, or social providers offer their own privacy or opt-out tools.

Blocking essential technologies may prevent account login, store management, cart, checkout, payment, or other core functions from working. Non-essential technologies can generally be disabled without preventing the basic service from operating.

6. Browser Controls

Most browsers let you manage cookies and site data through their privacy or site-settings menus. Because browser menus change over time, use the current privacy or cookie settings provided by your browser.

Google Chrome

Privacy and security settings

Mozilla Firefox

Privacy & Security settings

Safari

Privacy settings

Microsoft Edge

Cookies and site permissions

Mobile browsers

Privacy, tracking, or site settings provided by the browser or operating system

8. Updates to This Policy

We may update this Cookie Policy as the ModuSell platform, storefront features, integrations, service providers, or legal requirements change.

  • We will update the "Last Updated" date at the top of this policy
  • Material changes will be communicated through a notice on our platform or via email
  • We may request renewed consent if required by law
  • The updated policy will be effective immediately upon posting

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and how you can manage your preferences.

9. More Information

For more information about how we handle your personal data, please review these related documents:

For information about data protection regulations and your rights:

  • EU residents: General Data Protection Regulation (GDPR) - gdpr.eu
  • UK residents: UK GDPR and Data Protection Act - ico.org.uk
  • California residents: California Consumer Privacy Act (CCPA) - oag.ca.gov/privacy/ccpa

10. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

Data Protection Officer:dpo@modusell.com
Subject Line:"Cookie Policy Inquiry"

We will respond to cookie and privacy inquiries within the time required by applicable law and as reasonably practicable.

This Cookie Policy is effective as of the "Last Updated" date above. We may update it as our platform, storefront features, integrations, or cookie practices change.

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