Cookie Policy

Last Updated: January 29, 2026

This Cookie Policy explains how ModuSell ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website and use our ecommerce platform.

Important: This policy should be read together with our Privacy Policy , which provides more details about how we collect, use, and protect your personal information.

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies typically contain a unique identifier and other information about your visit, such as your preferences and settings. They help websites remember your actions and preferences over time.

In addition to cookies, we also use similar tracking technologies, including:

  • Web beacons (pixels): Small graphic images embedded in web pages and emails to track user behavior
  • Local storage: Browser storage that allows websites to store data locally on your device
  • Session storage: Temporary storage that is cleared when you close your browser
  • SDKs and APIs: Software development kits that enable functionality and collect usage data

For simplicity, this policy refers to all these technologies collectively as "cookies."

2. Why We Use Cookies

We use cookies for several important purposes:

  • Essential functionality: To authenticate users, maintain secure sessions, and provide core platform features
  • Performance monitoring: To track platform performance, identify errors, and optimize loading times
  • User preferences: To remember your settings, language preferences, and dashboard customizations
  • Analytics and insights: To understand how users interact with our platform and identify areas for improvement
  • Marketing and advertising (with consent): To deliver relevant advertisements and measure campaign effectiveness
  • Fraud prevention: To detect and prevent fraudulent activities, unauthorized access, and security threats
  • Support and troubleshooting: To diagnose technical issues and provide better customer support

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the platform to function and cannot be disabled in our systems. They are usually set in response to actions you take, such as logging in, setting privacy preferences, or filling in forms.

Examples of essential cookies:

  • csrf_token: Protects against cross-site request forgery attacks (session)
  • auth_token: Authenticates your account access (30 days)
  • load_balancer: Routes requests to appropriate servers (session)
  • security_preferences: Stores your security settings (1 year)

Note: You cannot opt out of essential cookies. Blocking them will prevent you from using ModuSell's core features, including account login and store management.

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. They help us improve our services and user experience.

  • Google Analytics (_ga, _gid, _gat): Tracks user behavior and generates usage statistics (24 months)
  • Error tracking: Captures error logs and performance metrics to identify and fix bugs
  • Performance monitoring: Measures page load times, server response times, and user interactions
  • Heatmaps and session recordings: Analyzes how users navigate and interact with our interface
  • A/B testing: Tests different versions of features to optimize user experience

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our platform.

  • language_preference: Remembers your preferred language (12 months)
  • currency_setting: Stores your selected currency (12 months)
  • dashboard_layout: Saves your dashboard customizations (6 months)
  • theme_preference: Remembers your color theme choice (12 months)
  • notification_settings: Stores your notification preferences (12 months)
  • recent_searches: Keeps track of your recent searches for quick access (30 days)

3.4 Marketing and Advertising Cookies

These cookies track your activity across websites to deliver targeted advertisements and measure advertising campaign performance. They may be set by our advertising partners and require your consent in certain jurisdictions.

  • Remarketing pixels: Show you relevant ads on other websites after visiting ModuSell
  • Conversion tracking: Measures the effectiveness of our advertising campaigns
  • Ad performance measurement: Analyzes how users interact with our advertisements
  • Social media integrations: Enables sharing and social media advertising features
  • Third-party advertising networks: Delivers targeted ads based on your interests

Important: Marketing and advertising cookies require your explicit consent in many jurisdictions, including the EU and UK. You can manage your consent preferences through our cookie consent banner or your browser settings.

4. First-Party and Third-Party Cookies

4.1 First-Party Cookies

First-party cookies are set directly by ModuSell and are used exclusively for our platform's functionality and services.

These cookies include authentication tokens, session management, user preferences, and platform-specific settings. We have full control over first-party cookies and use them solely to provide and improve our services.

4.2 Third-Party Cookies

Third-party cookies are set by external service providers we use to deliver certain features and functionality. These include:

  • Google Analytics: Provides analytics and usage insights
  • Stripe: Processes payment transactions securely
  • Facebook Pixel: Enables marketing and advertising features (with your consent)
  • LinkedIn Insight Tag: Tracks conversions and delivers targeted ads (with your consent)
  • Content delivery networks (CDNs): Improves loading times and performance
  • Support chat widgets: Enables customer support functionality

Note: We do not control third-party cookies. These cookies are subject to the privacy policies of the respective third-party providers. We encourage you to review their privacy policies to understand how they collect and use your information.

5. How to Control Cookies

You have several options to control and manage cookies:

  • Cookie consent banner: When you first visit ModuSell, you can accept or reject non-essential cookies through our consent banner
  • Cookie preference center: Manage your cookie preferences at any time through your account settings
  • Browser settings: Configure your browser to block or delete cookies (see Browser Controls section below)
  • Third-party opt-out tools: Use industry opt-out tools to manage advertising cookies
  • Mobile device settings: Control tracking and advertising identifiers on mobile devices
  • Do Not Track (DNT): Enable the DNT browser setting to signal your privacy preference (note: not all websites honor DNT)

Important: Blocking essential cookies will prevent you from accessing certain features of ModuSell, including account login, store management, and payment processing. Non-essential cookies (analytics, marketing) can be blocked without affecting core functionality.

6. Browser Controls

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

6.1 Google Chrome

Settings → Privacy and security → Cookies and other site data. Learn more

6.2 Mozilla Firefox

Settings → Privacy & Security → Cookies and Site Data. Learn more

6.3 Safari

Preferences → Privacy → Cookies and website data. Learn more

6.4 Microsoft Edge

Settings → Cookies and site permissions → Manage and delete cookies. Learn more

6.5 Opera

Settings → Privacy & security → Cookies and other site data. Learn more

6.6 Mobile Browsers

Mobile browsers typically have cookie settings in their privacy or advanced settings menus. Additionally, you can control advertising tracking through your device settings:

  • iOS: Settings → Privacy → Tracking → Allow Apps to Request to Track
  • Android: Settings → Google → Ads → Opt out of Ads Personalization

6.7 Third-Party Opt-Out Tools

You can also use industry-provided opt-out tools to manage advertising cookies:

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our cookie usage, technology, or legal requirements. When we make updates:

  • We will update the "Last Updated" date at the top of this policy
  • Material changes will be communicated through a notice on our platform or via email
  • We may request renewed consent if required by law
  • The updated policy will be effective immediately upon posting

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and how you can manage your preferences.

9. More Information

For more information about how we handle your personal data, please review these related documents:

For information about data protection regulations and your rights:

  • EU residents: General Data Protection Regulation (GDPR) - gdpr.eu
  • UK residents: UK GDPR and Data Protection Act - ico.org.uk
  • California residents: California Consumer Privacy Act (CCPA) - oag.ca.gov/privacy/ccpa

10. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

Data Protection Officer:dpo@modusell.com
Subject Line:"Cookie Policy Inquiry"

We will respond to all inquiries within 30 days. For urgent privacy matters, please indicate "URGENT" in your subject line.

This Cookie Policy is effective as of the "Last Updated" date above. Your continued use of ModuSell after any changes indicates your acceptance of the updated Cookie Policy.